Service Overview:

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Power Virtual Agents allows you to build intelligent chatbots without writing code. We design, implement, and deploy chatbots to enhance customer engagement and internal process automation.

 

Services Offered:

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     ✅Chatbot Design & Development: Create AI-powered chatbots to interact with customers, answer questions, and handle support requests.

     ✅Integration with Other Systems: Integrate chatbots with CRMs, helpdesks, and internal systems like Dynamics 365 and Power Automate for automated responses.

     ✅Bot Analytics & Optimization: Analyse bot interactions, gather insights, and continuously improve the bot’s responses and capabilities.

     ✅Multichannel Deployment: Deploy bots across various channels like websites, mobile apps, Microsoft Teams, and social media.

     ✅Intelligent Routing: Route inquiries to appropriate departments or individuals based on the nature of the query.

 

Key Benefits:​

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• Enhance customer engagement with instant, 24/7 support.

• Save operational costs with automated query handling.

• Provide personalised interactions with AI-powered bots.